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Q1:Does this use all types of balls?
Only basic red pokeballs, this is a restriction within the app itself.
Q2:Does it catch unregistered (new to your pokedex) Pokémon?
Yes it does.
Q3:Will this still catch Pokémon in the background as I’m hand catching Pokémon?
Yes, when you are catching pokemon or in the Gym, Raid, Battle, Catchmon Go will keep catching in the background.
Q4:Can you turn off auto catch and just have auto spin on?
Yes. Turn off notifications of nearby pokemon under the pokemon go plus settings.
(Settings / Pokemon Go Plus / uncheck the box for nearby pokemon)
Q5:Does this device automatically spin pokestops and spin gyms while driving to work?
It will auto spin pokestops and gyms under the speed 18m/hr.
Q6:When use, do I need to leave my phone screen on?
No, you don't need to keep your screen on , you can turn off the screen however you must let the APP work on the background.
Q7:Does it count your steps?
You have to run the game app to connect our device, but you can turn off the screen to let the App is on the background to hatch the egg.
Q8:Will you get banned for using this?
Q9:Can I use  rechargeable batteries with this?
Yes, you can use rechargeable batteries.
Q10:Can you connect iOS and Android at same time?
Yes, you can connect 2 different model mobile ever iOS + android.
Q11:Does the bluetooth disconnect like the other devices?  Will this stay connected or will it auto disconnect every hour like the go plus?
Yes, it disconnect per hour as per the APP setting. However, we have the beep and vibration announcement when it's disconnected. 
Reconnecting the phone with the Catchmon is quick---  just touch the Go icon on right side of the phone’s screen and and it will sync back.
Q12:Is it possible to turn off the sound, vibrating and lights?
  • To turn off the sound , switch to green light and press 2 secs to turn it off.
  • To turn off the vibration : switch to purple light and press 2 secs.
  • The light will be off after 10 min by itself.
P.S. There are 2 accounts setting, here is the tip to turn off both accounts - the beep and the vibration at once. "Press 2 LED buttons at the same time for 3 sec. " LEDs will flash Red. and all the beep and vibration will be off.

Q13:Why I can't find Pokemon Go Plus device in Pokemon Go app?
  1. Open the Settings app and tap Pokémon GO app
  2. Tap the Bluetooth toggle to turn on the permission, allows application to detect Bluetooth devices (Pokemon go app couldn't detect bluetooth device since it wasn't authorized)
  3. Open the Pokémon GO app.
  4. In Map view, tap the Main Menu.
  5. Tap Pokémon GO Plus.
  6. Press the button on the Pokémon GO Plus to make the accessory discoverable.
  7. Tap your Pokémon GO Plus on the Available Devices list.

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